GINEVA WHOLESALE PROGRAM
Introduction
Inspired by the stunning city of Venezia, and the breathtaking and timeless glass of Murano, Italy, designers Christina and Christopher Kurtin created their distinguished line of authentic Murano glass jewelry in 2009.
Their desire was to transform the average jewelry, found on the streets of Italy, into an elegant, distinctive line of jewelry streamlined for the exciting life of the American consumer. A line that would live and breath her desires and passions; and could be handed down from generation to generation. As a result, the heirloom line of GINEVA jewelry was born with the unique quality of being both trendy and classic. The perfect gift for you or yours.
About Murano
The island of Murano, just a ten minute boat ride off the coast of Venice, Italy, is home to the most famous glass blowers in the world. The Master Craftsmen of Murano are the number one glass blowers in the world; and have set the standards in the glass blowing industry since their inception in the 13th century. It is a timehonored tradition that has been passed down from generation to generation.
For anyone who has been to this beautiful region, you know that they major in glass, but not necessarily jewelry. You can find quality jewelry, but it is usually untouchable price wise. In fact, much of the jewelry you will find on the streets is comprised of lower grade glass and costume components. Therefore, it is priced accordingly, in an effort to attract the tourists.
About GINEVA
GINEVA’s studio is located in East Haddam, CT; a quaint New England town nestled on the banks of the lovely Connecticut River Valley. GINEVA is a “Made in the US” product.
GINEVA’s glass is hand blown by Master Craftsmen on the island of Murano. It is of the finest glass offered, and GINEVA hand selects this famous glass and imports it to the United States. With this glass, GINEVA’s beautiful, quality, authentic Murano Glass jewelry is created and designed. Their use of Swarovski Crystals, .925 Sterling Silver, or 14Kt Gold Filled designs ads to the rarity of each piece.
So many distinguished travelers frequent the Island of Murano and are thrilled to see GINEVA’s stunning line offered here in the United States. Others, not so familiar with this ancient glass, are awed by its beautiful, vivid colors, and astonished by its presentation in modern jewelry designs by GINEVA.
It is the goal of GINEVA to produce a breathtakingly beautiful, affordable, quality product so that your local consumers may experience the luxury of this time honored tradition. Due to the fact that no two pieces are ever exactly alike, you simply will not find similar pieces of jewelry of such high quality anywhere else in the world.
GINEVA is a family owned business that is 100% dedicated to quality and customer satisfaction. With the exception of a few "finished" items from Venice, Italy, our assemblers hand-make all of our jewelry here in East Haddam, CT.
GINEVA’s principal offices are located in East Haddam, CT. GINEVA currently has a retail location in TF Green Airport (PVD) in Providence, RI, a retail locations at Bradley International Airport (BDL) in Windsor Locks, CT, a Gallery Stores at the very popular tourist destinations, Olde Mistick Village, in Mystic, CT, and Bowen’s Wharf, Newport, RI.
About the GINEVA Management Team
With 30+ years total sales and management experience, together with 10+ years experience selling our Murano Glass products through our own retail outlets, and through numerous direct marketing event locations throughout the local area, we have mastered the ability to attract new customers, retain our customer base, and build lasting customer relationships and loyalty.
The GINEVA management team has the ability and desire to successfully offer its products to your organization in a professional manner. GINEVA is currently regarded very favorably by all their business acquaintances and the senior management team(s) affiliated with its retail and wholesale partners.
About GINEVA’s Wholesale Offering
GINEVA believes that our products are a perfect fit, as they are truly unique, meaningful, one-of-a-kind gifts. Each piece of glass and jewelry is handmade. They are sure to offer a pleasing mix with the existing unique and trending items currently offered in your retail shops. Our products currently rival only the finest items that are purchased at specialty shopping destinations and airports throughout the world.
GINEVA will provide the following level of service to our wholesale customers:
GINEVA agrees to offer as many of its products as possible to its wholesale clients, and consistently meet a competitive wholesale price point of 50% of GINEVA’s retail sale price of the same items.
GINEVA will provide products that are in line with our competitively priced and high-quality products currently available at our existing store locations.
GINEVA will assume responsibility for the provision of relevant Point of Sale (POS) signage to accompany its products. Each individual item in accompanied by a GINEVA Authenticity hang tag, together with the story behind each different type of glass.
GINEVA will offer the same repair services to the customers of our wholesale clients in the same way it offers repair service to its own direct customers.
GINEVA’s minimum purchase is $300.00.
GINEVA will accept payment via credit card or check; or if other arrangements are necessary based on corporate policy, GINEVA will make every effort to work with you.
About GINEVA’s Dedication
GINEVA has a clear understanding of retailing its products to the general public. GINEVA understands that offering Murano Glass jewelry and related items in your specific location may present unique considerations for your business space, and we are prepared to help you be successful in your retail location.
During the start up phase of introducing GINEVA products to your location, direct oversight by the owners and managers of GINEVA will help ensure that your storefront has the suggested variety and mix of items to ensure the greatest success in selling GINEVA products.
GINEVA will extend to your organization its greatest effort of ensuring timely product availability and prompt product replenishment.
GINEVA will supply your organization with general product information on each specific item offered; and will ensure that your sales representatives are armed with the necessary product knowledge on each glass type offered, and the origin of the item’s name, as applicable.
GINEVA will maintain an ongoing offering of new product designs, and maintain an offering of suggested products appropriate for each upcoming event and season.
GINEVA provides the highest level of customer service available.
Lastly, and most importantly of all, GINEVA promises 100% dedication to supporting each and every one of its wholesale customers!
About GINEVA’s Suggested Customer Conversation
GINEVA will offer your organization the necessary steps to an effective sales conversation that has proven effective in successfully selling GINEVA Murano Glass products to the retail market as shown below:
Introducing GINEVA to your customer:
Have you heard of GINEVA?
The GINEVA line is comprised of glass that is hand blown on the beautiful island of Murano, Italy, just off the coast of VENICE.
They hand select and import this breathtaking glass to their Studio in Connecticut where the GINEVA line is created and designed. So, it’s “MADE IN THE USA”.
GINEVA uses .925 Sterling Silver or 14Kt Gold Filled Designs and Swarovski Crystals on many pieces, keeping the quality of the piece in line with the exquisite glass.
Typically, quality, authentic Murano Glass Jewelry is double the cost where offered elsewhere.
NOTE: Use the Product Knowledge Guide to describe the different types of glass.
Introducing GINEVA to your customer who is familiar with Murano:
Oh great! So you know! They are the number one glass blowers in the world. They major in glass, but not necessarily jewelry.
On the streets, you typically find the lower quality glass on plated base metal.
You can find authentic jewelry, but it is not usually touchable price wise.
So GINEVA works with the master craftsmen, hand selects and imports this breathtaking glass to their Studio in Connecticut where the GINEVA line is created and designed.
GINEVA uses .925 Sterling Silver or 14Kt Gold Filled Designs and Swarovski Crystals on many pieces. Keeping the quality of the piece in line with the exquisite glass.
So, it’s a “MADE IN THE USA”.
Typically quality, authentic Murano Glass Jewelry would be double the cost.
About Murano’s Glass Product Knowledge
The Island of Murano is just a 10 mile boat ride off the coast of Venice, Italy. On this beautiful island you will find the home of the world’s most famous Glass, ‘Murano Glass’. Master Craftsmen have honed their glass making skills for over 700 years in the Veneto region of Italy.
This tradition, passed down from generation to generation, requires an Apprentice to study for nearly 20 years before earning the title "Master Craftsman". This prerequisite is almost an unimaginable length of time in today's world; which helps makes this craft, as well as the Island it is created on, a historical, time honored tradition.
The Glass Blowers infuse 24kt Gold, Sterling Silver, and Adventurina (sparkling copper) in the majority of the glass. That’s one of the reason’s it is more exclusive than other blown glass.
Each individual bead is hand blown by a Master Craftsman. Many of the pearls (beads) have designs inside the glass that are created by the Craftsman by slicing glass, or sprinkling glass pieces inside other glass, to create beautiful designs.
The beauty of Murano glass is that each piece is individually hand blown, so no two pieces are ever exactly alike!
About GINEVA’s Glass Product Knowledge
GINEVA imports authentic Murano Glass from Italy. The GINEVA Line of Jewelry is created and designed in Connecticut. It is streamlined for the American woman. Due to the fact that they major in glass in Italy, but not necessary jewelry, GINEVA has vastly superior quality by avoiding the base metals, plated designs, string and glue, and instead use only quality components in its line. GINEVA is comprised of .925 Sterling Silver or 14Kt Gold Filled designs. Swarovski Crystal Elements are incorporated into many of our collections. This difference in quality, together with a focus on designing to the taste of the American woman, is what makes GINEVA rare and unique in the marketplace! GINEVA is a one-of-a-kind find!
Return / Exchange Policy
Due to the fact that each item is custom made from imported material, all sales are final. GINEVA will, however, except exchanges for credit towards an item of equal or greater value within a 30 day period from the date of purchase.
All items returned for exchange must be in saleable condition and accompanied by the original sales receipt.
Murano Glass Jewelry items that are being returned for exchange must be received within 30 days of delivery.
Items must be received in the same condition they were shipped. Used and wear-damaged items will not be considered for exchange.
All exchanges must be accompanied by a copy of the original Invoice.
When you ship an exchange item(s), you may ship by any carrier you choose. However, if the item is lost or damaged in transit, GINEVA is not responsible for the lost or damaged product(s). Your safest approach is to ensure the item(s) and the carrier will work with you for a replacement or refund should the item(s) be lost or damaged in transit.
Any Murano Glass Jewelry items returned for exchange must be packaged securely and carefully. As all of our Murano Glass items are glass, they are fragile by nature. Failure to properly pack the Murano Glass Jewelry may result in breakage.
urnaround time for exchanges is usually within 7-10 business days of receipt.
ALL RETURNS FOR EXCHANGE - Items must be postmarked within the times indicated above for return or exchange or repair.
Ship to:
Return for Exchange
GINEVA
273 Town Street
East Haddam, CT 06423
Repair Policy
All Murano Glass jewelry pieces are guaranteed for workmanship for 30 days from the date of purchase (glass breakage, normal wear and tear, glass loss, and chain breakage is not included).
GINEVA will repair or replace items that are damaged due to manufacturer defect free of charge if returned within 30 days of purchase with the same product if available. If the same product is not available, and the item cannot be repaired, an item of equal value will be offered or you can choose a merchandise credit.
All other repairs, resizing and alterations to jewelry are $20 an hour minimum plus material, shipping, and insurance. Free Chains are not warranted. An estimate will be provided prior to repair or alteration of any item(s).
ALL RETURNS FOR REPAIR - Items must be postmarked within the times indicated above for repair.
Ship to:
Return for Repair
GINEVA
273 Town Street
East Haddam, CT 06423
