The GINEVA line, created by Designers, Christina and Christopher Kurtin, has proven itself to be unique and distinguished among the limited number of high quality, handcrafted Murano Products here in the United States.
GINEVA is a family owned business that is 100% dedicated to quality and customer satisfaction. We personally select each piece of glass we offer, and with the exception of a few "finished" items from Venice, Italy, we hand-make all of our jewelry here in East Haddam, CT. We are always proud to say "the glass is hand-blown on the island of Murano, and our jewelry is handmade here in the USA".
GINEVA uses only Genuine Murano Glass imported from Italy, Swarovski Crystal, and .925 Sterling Silver there is no question of the rarity of this exquisite line. Often, quality Murano Glass Jewelry is difficult to find, and extremely expensive. It is our goal to produce for you a beautiful, affordable, quality product so you too can experience the luxury of this time honored tradition.
Where space allows, many of the items we sell have "Murano Glass", "Made in Murano", or similar text imprinted or etched on the glass, but this varies from glassmaker to glassmaker as there are no legal rules or mandates in Italy enforcing this practice. Much like the Pandora handcrafted charms are available in Murano Glass, all of our handcrafted items are genuine Murano Glass. We carry Murano Glass Necklaces, Murano Glass Pendants, Murano Glass Bracelets, and Earring. We are confident that once you see our products you will know they are authentic.
You can expect genuine Murano Glass Jewelry offered by GINEVA to be anywhere from 30-70% less than retail. Many items are available at an even greater discount from what you would normally expect to pay if purchasing similar items from other jewelry stores. Because no two pieces are the same, and because we create one-of-a-kind designs, you simply will not find similar pieces of Murano Glass jewelry of such high quality anywhere else.
Importantly, we stock nearly everything you see on our site. There may be a few exceptions from time to time due to glass availability from a particular glass blower, but our timely response ensures you will know how long a particular piece may take to procure. This means you receive your pieces quickly. We do not charge additional shipping for items that are delayed.
GINEVA is able to "custom make" particular pieces that you may be looking for. Because we design our own jewelry, we customize Murano Glass Jewelry pieces, and can work with you to achieve the results you desire. So if you see a particular Murano Glass jewelry piece on our site, for example a Murano Glass necklace, Murano Glass bracelet, or a Murano Glass pendant and wish to have it altered in some way, we will gladly work with you to your satisfaction. If you do not see the item that you are looking for on our site, and you can describe the color of the glass, shape of the glass, style, size of the glass, etc. that you want, we can also work with you on a custom Murano Glass jewelry item of this nature.
Our careful handling ensures your satisfaction, as we have the experience required to pack your delicate Murano Glass Jewelry items properly. Your exquisite pieces will arrive in perfect condition. If anything you order from us should arrive damaged, we will replace it at no cost.
Gift Box Packaging
Each Murano Glass Jewelry item is attractively packaged in a GINEVA gift box. A Murano Glass Jewelry information card and a business card are also included with your order. Shipping Generally, all of our Murano Glass Jewelry items ship within 2-3 business days from our studio in East Haddam, CT. We ship via USPS United Postal Service and the shipping cost is presented to you at checkout. All items are glass and fragile; therefore, we package your Murano Glass Jewelry items appropriately in a package marked "FRAGILE". GINEVA Murano Glass Jewelry reserves the right to make changes in shipping methods, should the situation warrant. These changes will be made at no additional cost to the customer.
Returns / Exchanges
Due to the fact that each item is custom made from imported material, all sales are final. We will, however, except exchanges for an item of equal or greater value within a 30 day period from the date of purchase. All items returned for exchange must be in saleable condition and accompanied by the original sales receipt. Murano Glass Jewelry items that are being returned for exchange must be received within 30 days of delivery. Items must be received in the same condition they were shipped. Used and wear-damaged items will not be considered for exchange. All exchanges must be accompanied by a copy of the original Invoice. When you ship an exchange item(s), you may ship by any carrier you choose. However, if the item is lost or damaged in transit, GINEVA is not responsible for the lost or damaged product(s). Your safest approach is to ensure the item(s) and the carrier will work with you for a replacement or refund should the item(s) be lost or damaged in transit. Any Murano Glass Jewelry items returned for exchange must be packaged securely and carefully. As all of our Murano Glass items are glass, they are fragile by nature. Failure to properly pack the Murano Glass Jewelry may result in breakage. Turnaround time for exchanges is usually within 7-10 business days of receipt.
Return for Exchange
GINEVA Jewelry Olde Mistick Village
27 Coogan Blvd., #13
Mystic, CT 06355
Excellent customer service is very important to us. If for any reason you are not satisfied with your Murano Glass Jewelry order, please feel free to contact us, and we will do our best to make it right. You may contact our owners directly at customerservice@GINEVAJewelry.com.
GINEVA Murano Glass Jewelry Olde Mistick Village, 27 Coogan Boulevard, #13 Mystic, CT 06355 US